Ordering & Payments

Ordering & Payment Information

Orders can be placed directly through the Garland Powersports website. We are an online-only retailer, so orders must be placed through our online checkout.

This page explains how to order, which payment methods we accept, how Klarna works, and how order processing is handled.

Quick Summary

• Orders are placed directly through our website.
• Garland Powersports is an online-only retailer.
• Secure checkout is available using card payments, PayPal and Klarna where eligible.
• Order confirmation is sent automatically by email after checkout.
• Some products may dispatch from different UK warehouse or supplier locations.
• Estimated delivery times may vary depending on product availability, courier networks and incoming stock.

We are a specialist online powersports retailer focused on electric bikes, pit bikes and youth off-road products. Thousands of orders have been dispatched across the UK, backed by excellent customer reviews and specialist product knowledge.

Placing an Order

Orders can be placed directly through our website. Garland Powersports is an online-only retailer, therefore orders must be placed through our online checkout.

Simply add your chosen products to your basket and proceed through the checkout process.

Once your order has been placed, you will receive an order confirmation email confirming the details of your purchase.

If you do not receive a confirmation email, please check your spam or junk folder before contacting us.

Garland Powersports operates as an online-only retailer. Orders must be placed through our website and stock may be held across multiple warehouse or supplier locations depending on the product ordered.

Payment Methods

We accept a range of secure payment options at checkout, including:

All payments are processed securely using encrypted payment systems. Garland Powersports does not store full card details.

Payment Security

Customer security is extremely important to us.

All payments are processed using secure encrypted payment gateways and Garland Powersports does not store full card details.

Whether you choose card payment, PayPal, Shopify Payments or Klarna, transactions are handled using industry-standard security measures.

Klarna Payments

Customers may choose to pay using Klarna payment options such as:

• Pay in 3 instalments
• Pay in 30 days

Approval for Klarna payment options is determined by Klarna at checkout and is subject to status.

Garland Powersports cannot approve, decline, amend or manage Klarna finance decisions.

Pricing

All prices displayed on our website are shown in GBP (£) and include VAT where applicable.

We reserve the right to change prices at any time without notice.

In the event of a pricing error, we reserve the right to cancel the order and issue a full refund.

Order Acceptance

Once an order has been placed, you will receive an order confirmation email. This confirms that we have received your order but does not constitute acceptance of the order.

We reserve the right to cancel or refuse any order for reasons including:

• Product availability
• Pricing errors
• Payment issues
• Suspected fraudulent activity
• Delivery restrictions or courier limitations

If an order is cancelled, any payments made will be refunded in full.

Order Processing

Orders are usually processed within 1–3 working days, depending on product availability.

Some products may be shipped directly from supplier or warehouse locations.

Larger bike orders may require stock allocation, courier booking and collection before tracking becomes active.

Pre-Orders & Incoming Stock

Some products may be sold on a pre-order or incoming stock basis.

Estimated arrival or dispatch dates are provided in good faith but may change due to supplier delays, shipping schedules, customs clearance or courier issues outside our control.

If there are significant changes to expected delivery dates, customers will be updated as soon as information becomes available.

Bank Transfer Orders

In some cases, bank transfer payment may be available by prior arrangement.

Orders paid by bank transfer will only be released once payment has cleared in full.

Please make sure your order number is included as the payment reference where possible.

Need Help With an Order?

If you have any questions regarding your order, payment, confirmation email or checkout, please contact us.

For the fastest help, include your order number and the email address used at checkout.

Useful Support Pages

Need help with delivery, returns, payments or order tracking? These pages may help.